Jan 8, 2017 - Exploratory troubleshooting: try holding the Option (or Alt) key down while you launch iTunes. Hold it until you see the following: Choose iTunes. Friends, I'm running a late-2013 imac with OS Sierra and all updates. Within the last couple of weeks or so, itunes stopped launching. The little dot under the app appears after I click itunes, but the app is not open. Friends, I'm running a late-2013 imac with OS Sierra and all updates. Within the last couple of weeks or so, itunes stopped launching. The little dot under the app appears after I click itunes, but the app is not open. ![]() Back up on my computer outlook mac. To 'close' the app I have to force quit the app. I need itunes to sync my ipads and phone, plus to allow Apple TV to play movies resident on my computer. I could wait to see if High Sierra fixes the problem but I prefer not to be an early adopter on new OS's. I couldn't find itunes in the app store to re-download it, if that's even possible, but maybe I missed it. Any thoughts? I recently downgraded my computer from Lion to Snow Leopard, due to the fact that my computer kept on crashing in Lion. Everything went smoothly, except for the fact that my iTunes won't open. I tried re-installing, versions 10.4, 10.3 everything! I've searched the web and found a few people with the same problem as me, although they had no solution either. I'll explain exactly what happens when i try to open iTunes. (10.3) First message: iTunes cannot open because of a problem. Here is the report that is attached: Process: iTunes [1066] Path: /Applications/iTunes.app/Contents/MacOS/iTunes Identifier: com.apple.iTunes Version:???
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